Blog
Explore our latest articles, insights, and updates from our team.
#021: Contact Properties and Agent Inbox Filter
Invent #021: Contact Properties bring custom contact data into your AI Assistant, plus the new Agent Inbox Filter shows what each human teammate is handling.
#020: Human-Only Mode & Gemini 3.5 Flash Models
Invent #020: new Human-Only Mode lets you turn off AI replies and keep VIP support human, plus Gemini 3.5 Flash models for faster, smarter AI conversations.
#019: Doc Actions, Auto-Token & Cheaper Anthropic Models
Automate with Invent: create CSV & PDF files, auto-refresh integrations, and cut AI costs by 60%. Boost productivity and secure workflows today!
#18: Outlook Calendar, Microsoft SSO, WordPress Plugin
What’s new in Invent #18: Outlook Calendar integration, Microsoft SSO for Teams, a WordPress AI chatbot plugin, and the new Grok 4.3 model.
#17: Message Edit, Zoho Booking/Calendar & Revamps
What’s new in Invent #17: Web Widget message editing, Zoho Bookings/Calendar/Inventory integrations, Assistant Builder revamp, and improved health monitoring.
#16: SSO, Multi-Account Channels & WooCommerce
Invent's April update: SSO, WooCommerce, multi-account channels, smarter automations, CRM upgrades, and new white-label tools to scale assistants.
#15: Link Buttons, File Preview & a New Files Tab
What's new in Invent #15: link buttons, file preview, and a dedicated files tab that make the AI chat experience smoother for your customers.
#14: Contact Tabs, Auto-Updates, Analytics & Heatmaps
What's new in Invent #14: smarter contact tabs, automatic assistant updates, deeper analytics, and live heatmaps for customer insight.
#13: Consolidated Billing, Contact Activity & Notes
Whitelabel billing, contact activity timelines, notes, and a 5x faster inbox, ideal for agency operations and CRM management.
#12: Referral Tracking, Sessions & Leaner Assistants
What's new in Invent #12: referral tracking, stronger account security, lower assistant costs, WhatsApp CSV sharing, and catalog browsing.
#11: AI Auto Follow-Ups, Auto CSAT & New Models
New AI auto follow-ups, instant CSAT surveys, web chat alerts, and the latest models! Boost client satisfaction and never miss a lead with Invent.
#010: Audit Logs and Duplicate Assistants
Invent’s latest features include Audit Logs for visibility and Assistant Duplication for fast scaling. Save time and empower your team effortlessly.
#009: Sub-Orgs, White-Label, Custom Domain & More
Scale AI support with Invent’s update: Broadcasts, Agencies Suite, new dashboard, and support for Gemini, GPT & Grok to automate conversations everywhere.
#008: Odoo Integration, Quick Replies & Broadcasts
Invent integrates with Odoo for CRM automation and real-time sync. Plus, Quick Replies on Instagram and Messenger boost customer support efficiency.
#007: Sonnet 4.6, Customer Insights & Segments
What's new in Invent #007: AI customer insights, audience segments for targeted campaigns, and faster replies with the Sonnet 4.6 model.
#006: SMS and Facebook Messenger for Your Assistant
In 2026, Invent’s AI Assistant supports SMS and Facebook Messenger, online or offline. Connect anywhere, boost engagement with AI messaging, and share your use case.
#005: White Label, Cal, Calendly & Contact Blocker
Empower your team with White Label workspaces, flexible roles, Cal & Calendly scheduling, and AI-driven Contact Blocker tools to boost service and productivity.
#004: Inbox Sidebar, Human Agents & Integrations
Inbox upgrades, Human Agents, AI memories, GPT 5.1, Zendesk, Linear, Trello integrations, and a usage-based cost calculator for efficient scaling.
#003: Website Indexing, Multi-Org & Stripe
What's new in Invent #003: live website crawling and indexing, multi-org support with a unified inbox, human-AI collaboration, and Stripe payments.
#002: Connect to Salesforce, HubSpot, Shopify & More
Connect your AI assistant with Salesforce, HubSpot, Shopify & automate with Zapier, Pipedream, n8n. Upcoming Gmail, Stripe tools to boost productivity.
#001: Connect to Notion, Airtable, Zoho & More
Connect your assistant to Notion, Airtable, Zoho, Stripe, and more. Automate workflows, manage payments, and boost productivity with seamless integrations.