Unified Inbox

All your customer messages from different channels in one place.Get Started
Unified Inbox

01Overview

One Inbox For Everything

Stop switching between apps. Manage every customer conversation from a single, AI-powered workspace.

Every Channel, One Place

WhatsApp, Email, Instagram, SMS, web chat, all your customer conversations flow into a single unified inbox. Never miss a message again.
Every Channel, One Place
AI-Powered Replies

AI-Powered Replies

AI handles conversations end-to-end, answering from your knowledge base and resolving routine questions automatically, so your team focuses on what matters.

Know Your Customers

See the full picture at a glance: contact properties, segments, conversation history, and AI memories, right alongside every conversation.
Know Your Customers

02Features

Features

Everything you need for your Unified Inbox

Multi-Channel Support

Receive and respond to messages from WhatsApp, Email, Instagram, SMS, and web chat in one place.

AI-Powered Responses

AI handles conversations automatically using your knowledge base and conversation context.

Team Collaboration

Assign conversations to team members and collaborate on resolving customer issues together.

Contact Profiles

Rich customer profiles with properties, segments, channels, and full conversation history.

Conversation Filters

Filter conversations by status, assignment, and resolution state to find exactly what you need.

Assignment & Routing

Assign conversations to the right team member and manage workload across your team.

Contact Memories

AI remembers key details from every conversation, building a rich profile that improves over time.

AI Handoff Controls

Seamlessly transfer conversations between AI and human agents with full context preserved.

Real-Time Updates

Conversations update instantly with live messages, status changes, and assignment notifications.

Start Building Your Assistant For Free

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