October 9, 2026
TL;DR:
- Say hello to your new Home
Ask Invent is where your day starts. Ask about your inbox, your team or your numbers, and get the answer right there. - Full context in the same window
Open Ask Invent anywhere in Invent, and it already knows what you're looking at. - Mentions and Tasks
Mentions collects the tags from your team. Tasks shows where your attention is needed.
It's Friday, and we know how important it is for you to get the work done with no friction, and that's why we make it easier for you.
Say hello to your new Home
Open Invent and the first thing you see is a question: what would you like to do? Ask Invent reads your inbox, contacts, analytics and assistants, and answers in seconds.
On your own domain, it shows up as Ask AI, with your brand and no mention of Invent.
Ask Invent is everywhere in Invent. Ask about your inbox, assistants, broadcasts, audience and knowledge. Or let it do the work: create and test an assistant, connect a channel, draft a campaign, find contacts to re-engage, fix what isn't working, and more.
You stay in control
Pick the model for each chat, or leave it on Auto: ChatGPT, Claude, Gemini, Grok and more. Then choose when Ask Invent checks with you before it changes anything.
Ask when needed lets the AI decide when a change deserves your yes. Always ask stops before every change, and Never ask lets it work on its own.
And it costs less to run: Ask Invent chats cost up to 30% less than assistant chats, so you have more room for your internal tasks.
What can you ask?
Ask who closed the most chats this month, and you get a name and a table. Get charts, get insights, get more ways to improve your operations.
Or ask: "How can I improve my assistant?" Ask Invent reads the chats your team had to take over, finds the questions your assistant couldn't answer, and suggests the fix: a missing answer for its knowledge, a clearer instruction, or a connection it needs. Say yes, and it makes the change.
It puts conversations resolved and CSAT side by side, so you see who closes the most chats and who keeps customers happiest, in the same answer. Ask a follow-up, like "and last month?", and it keeps the context.
Full context in the same window
Ask Invent opens anywhere in Invent, so you never leave what you're doing. Next to a chat, use it to summarize it, draft a reply in the right tone, or see everything about the contact.
Four starters wait in the panel: summarize the conversation, draft a reply, get the contact's history, channels and past conversations, or ask why the AI answered the way it did. That last one is the fastest way to catch an answer you'd want to change.
It works in Broadcasts too. Ask it for a WhatsApp template that gets approved, and it asks the right questions before it writes a word.
You decide how it works
- Your instructions: tell it how to answer you in
Settings›Chats, for example "keep answers short." - Your chats, saved and shareable: every Ask Invent chat is saved under the
Chatstab, next toMenu. Pick one up later, or share it with your team and choose who can open it. - Turn it on or off: Ask Invent is on for every organization. To switch it off for everyone, go to
Settings›Customization›Modules, and your Home goes back to the analytics you had before. - Spending limits per member: a reminder from last month. Running a big team? Set a monthly limit for each member, or one default for all, in
Settings›Spending limits. Limits reset on the 1st of each month.
Mentions and Tasks
Mentions collects every time your team tags you, so nothing gets lost in a busy inbox. Each one shows who tagged you and the customer it's about, with the contact's details and the teammate on the chat right beside it. Read it later? Mark it as unread.
Tag a teammate with @ in any private note, and they also get an email with your message and a button that opens the chat.
Tasks is where your attention is needed. When the AI needs a yes, a no or an answer from you, it lands under Needs you.
Below it, Coming up shows what's next: your reminders and your routines, like a sales report every Monday morning.
Each reminder shows when it fires, and each routine its schedule and next run.
Send a connection link
Setting up an assistant for a client? No need to add them to your organization. Send them a connection link from Settings › Connections › Add Connection › Send a connection link, and they connect their own account in a few clicks.
More secure for them, and no friction. It works for every connection: WhatsApp, Messenger, Instagram and your other channels, plus apps like Notion, Google Drive or their calendar. You decide when the link expires: 1 hour, 24 hours or 7 days.
Why it matters
Your team used to jump between the inbox, analytics and settings to find one answer. Now they ask once, from wherever they are, and get it with the full context.
And new models arrived ✨
Claude Haiku 5.5, Anthropic’s fastest, is now the default Claude. Claude Sonnet 5.5 adds deeper reasoning, and both take 1M tokens of context. Grok 4.7 replaces 4.6, and GPT-6.1 Sol now powers ChatGPT.
With love,
Invent Team
Conversational AI for Business Growth
