All comparisons
vs
vsInvent vs Voiceflow: pricing, features and support
Voiceflow is a professional studio for designing agents, priced through a sales call and metered in credits. Invent is a support platform with a published $29/mo plan, live the same day.Published pricing$29/month
Voiceflow removed public pricing: business plans route through a demo, and credits, seat fees and plan gates surface inside the product. Our price is on the pricing page.
Time to a support agentToday
Voiceflow rewards build time: a powerful canvas, workflows and versioning. Invent trains on your site and answers customers the same day, no canvas required.
After the botInbox + CRM
Voiceflow transcripts are read-only and chat handoff needs separate live-chat software. Invent ships the team inbox, contacts, follow-ups and CSAT.
01Pricing
Voiceflow pricing vs Invent
What each platform publishes, billed monthly. Voiceflow business pricing requires a sales conversation.Invent Business$29/monthIncludes $29 of usage. Overage at the same per-message rates, from $0.001.~3,000 Auto messages≈ $32 total
White-label + custom domainIncluded
SSO + audit logsIncluded
Team inbox, CRM, broadcastsIncluded
Free trial14 days
Voiceflow BusinessCustompricingSales-led quotes. Usage runs on monthly credits that expire; editor seats bill separately.Public pricingNone
UsageCredits, expire monthly
Editor seats$50/mo each
Remove "Powered by"Business plan
SSOEnterprise only
Verified on voiceflow.com and docs.voiceflow.com, Jul 10, 2026. Seat pricing from the official credits changelog.
02Features
Feature comparison
The highlights. The full comparison table lives on the compare page.| Feature | Invent | Voiceflow |
|---|---|---|
| Value | ||
| Billing model | Per message, $29 incl. | Credits + seats |
| Remove "Powered by" | Included | Partial or add-on |
| SSO and audit logs | Included | Partial or add-on |
| Support operation | ||
| Shared team inbox | Included | Not available |
| Contacts and segments | Included | Not available |
| Broadcast campaigns | Included | Not available |
| CSAT surveys | Included | Partial or add-on |
| Agent capabilities | ||
| Included | Partial or add-on | |
| Instagram and Messenger | Included | Partial or add-on |
| SMS | Included | Partial or add-on |
| Remembers returning customers | Included | Included |
| AI phone calls | Soon | Included |
Verified against voiceflow.com and docs.voiceflow.com, Jul 10, 2026. See the full matrix on the compare page.
03Fine print
The fine print
All from Voiceflow's own pricing page, Jul 10, 2026.Pricing lives behind a demoThe public pricing page shows no numbers for business plans. Credits, seat fees and plan gates surface once you are inside the product.
Credits expire every monthEvery message, model token and voice minute burns credits at model-dependent rates. Monthly credits do not roll over, and free-plan credits never renew.
Channels are build-your-ownThe native WhatsApp, Twilio SMS and Teams integrations were sunset. Anything beyond web chat and telephony is custom code against the Dialog API.
The support stack is not includedTranscripts are read-only, there is no team inbox or CRM, and chat handoff requires separate live-chat software. Voice call forwarding is the exception.
Leaving Voiceflow? We move you over, free
Book a free 30-minute call and we migrate your agent for you: knowledge, instructions, channels, branding. You just approve the result.
1Book a 30-minute callShow us your Voiceflow setup. Sources, instructions, integrations.
2We rebuild it hereKnowledge, instructions, channels, and your white-label branding. No charge.
3You flip the switchTest it side by side, go live when you are happy.
Common questions
How much does Voiceflow cost?
Voiceflow publishes no business pricing; you request a quote through a demo. Docs describe credit-based usage that expires monthly and editor seats at $50 a month each. Invent publishes $29/mo with usage included.
Is Voiceflow good for customer support?
It is a strong agent builder with excellent voice and telephony. But transcripts are read-only, there is no team inbox or CRM, and chat handoff needs third-party live-chat software. For running support end to end, Invent covers the whole loop.
Which is better, Invent or Voiceflow?
Different jobs. Teams designing complex conversational apps or voice IVRs with engineers will like Voiceflow. Support teams that want an agent answering on their site and channels today, with an inbox behind it, pick Invent.
Is Invent a good Voiceflow alternative?
For customer support, yes. You skip the canvas and the credit math: the $29/mo plan includes usage, native channels and the team inbox.
How do I migrate from Voiceflow to Invent?
Book a short migration call and we rebuild your knowledge, instructions and channels here. You compare both agents side by side before switching.