AI Assistant for Logistics and Delivery
Answer tracking questions, change delivery dates and take claims on every channel, so your team handles only the exceptions.Start Building
No credit card required
01Overview
Fewer where-is-my-order calls
Customers get their status in seconds, and your team handles only the exceptions.Tracking in seconds
Customers ask about a package, and your assistant looks up its status.Swift Couriers
Where is my package SW-4521?
Looking up SW-4521
It is out for delivery and should arrive by 6 PM today.
Delivery changes in the chat
Customers pick a new date, and your records update.Swift Couriers
I won't be home Thursday. Can you deliver Friday?
Sure! Friday morning or afternoon?
Afternoon
Updating the delivery
Claims with every detail
Damaged or missing items go to your team with the order and the story.Swift Couriers
My box arrived crushed
I'm sorry! What is your order number, and is anything broken inside?
SW-4498, the lamp is broken
Opening a claim
Your team for the exceptions
Anything unusual goes to a person with the full conversation.Swift Couriers
Can you pick up 20 pallets from our warehouse next week?
Yes, we can! I'm passing you to Leo, our freight lead.
Hi, Leo here. Which day works for the pickup?
Secure and compliant by default
Your data and your customers' data run on SOC 2 Type II certified infrastructure, independently audited for security, availability and confidentiality. Peace of mind, built in.02FAQ
Frequently Asked Questions
Does it connect to my tracking system?
Yes. It can read your order sheet or your store, and other systems through their API.
Can it reply in other languages?
Yes. Your assistant replies in the language each customer writes in.
Which channels can customers use?
WhatsApp, Instagram, Messenger, TikTok, Telegram, email, SMS and your website. Every chat lands in one shared inbox.
Can my team reply too?
Yes. Every chat lands in the shared inbox, and your assistant pauses when a team member replies.
How much does it cost?
You can start free: Pay As You Go includes 100 free messages every month, then you pay per message. Business is $29 a month with $29 of usage included.
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