AI Assistants
For Customer Service
Create AI Assistants, Agents and Chatbots that chat, talk, and answer from your data.
Trusted by 650+ businesses
01Channels
One assistant behind every channel, with the same knowledge, memory and actions. Every conversation in one inbox, live in minutes.
02Intelligence
An assistant that actually knows your customers.
Not a script. Invent remembers people, learns your business, follows up on its own and knows exactly when to bring in a human.
Long-term memory
Stores facts, preferences, goals and experiences for every contact, automatically, and rewrites them as things change. Weeks later, on a different channel, your assistant still knows them.
Answers from your data
Files, pasted text or a scan of your whole site. The assistant searches your content before it answers, never from thin air.
Sara is busy this month. Re-engaging in early July when her schedule frees up, then closing politely.
Auto follow-ups
Idle chats are revenue waiting. The assistant re-engages at a natural moment, with reasoning you can read, or schedules one when a customer says “check back tomorrow”.
Seamless human handoff
Out-of-scope conversations route to an active agent with the summary and memory attached. Your team just types to take over, and hands back in one click.
Maria L.Very Good
James W.Good
Sofia R.Poor
Priya S.Very GoodAuto CSAT
Every conversation is scored 1 to 5 the moment it closes, even the ones a human never read. Quality, measured continuously.
Voice, images, documents
Voice notes transcribed, photos and PDFs read, locations and contact cards understood. Customers talk how they talk.
Audience and segments
Everyone who messages becomes a contact, with the channel and where they came from attached. Segment them, then reach out with broadcasts.
03Actions
Answering is the easy part. Invent gets things done.
Bookings, payments, CRM updates, any API. With 300+ ready-made actions, your assistant performs real work mid-conversation, and setting it up takes minutes, not weeks.
Steer it in plain English
One sentence decides when it runs: “Use after payment is verified.” No flows to build, no complicated rules, no code.
Details fill themselves
Names, dates and emails are picked up as the customer talks. If something’s missing, the assistant asks instead of guessing.
It finds the technical bits
The right calendar, board or sheet gets discovered automatically, with the same account and permissions you already connected.
Rehearse it, then go live
Run a real conversation in the Playground and watch every action fire before customers ever see it.
Describe when the assistant should run this action.
Use after payment is verified. Send the invite with the class details.
04Platform
One platform. Every product.
Each one carefully crafted, all of them working together.
Chat
Personal multi-model AI chat with ChatGPT, Claude, Gemini and more.
Assistants
AI assistants for customer service and sales, on every channel.
Inbox
A unified AI inbox for all of your customer channels.
BroadcastsNew
Reach your audience with targeted messages at scale.
Voice AgentsSoon
Assistants that speak and listen, always on call.
05Integrations
Integrates with your current tools.
Connect once, reuse it across every assistant and action. Your assistant even discovers calendars, boards and sheets on its own.
06White label
Your brand on everything. Even the domain.
Built for agencies and multi-brand businesses. Run each client as a sub-organization: your logo, your domain, separate billing and a spending cap per client.
Full white label
Your logo and name on the workspace, the emails and the sign-in page. Remove “Powered by Invent” everywhere.
Custom domains
Point one domain record once, and every new client domain verifies instantly: branded workspace, sign-in page and emails.
Per-client control
Toggle modules per client, cap monthly spend, mask balances and keep billing consolidated or separate.
07Enterprise
Enterprise-grade by default.
Security and control your IT team will sign off on, from day one.
SOC 2 Type II
Independently audited controls protecting your data and your customers.
SSO with OIDC
Okta, Entra, Google Workspace and any OIDC provider. Auto-join by domain, JIT provisioning.
Audit logs
Actor, event, resource and location for every workspace action, filterable by date and type.
99.9% uptime SLA
Enterprise SLA with 24/7 priority support and a dedicated manager.
Roles and permissions
Admin, Developer, Manager and Agent roles with a clear permission matrix.
Spending controls
Monthly limits and auto-recharge, down to each sub-organization.
A fully documented REST API, with webhooks and MCP support, ready to build on.
08Customers
Businesses provide better support with Invent.
Loved by 650+ businesses
“Very satisfied! Before, we hardly used social media, but we decided to get up to date, and after trying Invent, customer service improved a lot, it’s 24/7 and sends us ready prospects to follow up with, highly recommended.”
“You and your team have created such an amazing bridge between the models and the user, and I’m very excited to watch it grow.”
“The platform Invent made complexity disappear. Having all these powerful features at our fingertips meant we could focus entirely on what problems to solve, not how to build it.”
“I’m really impressed with what you’ve created, specially the features on the Widgets to connect tools.”
“I didn’t realize I could develop an assistant in just 2 hours! It’s really cool to create something so quickly, especially something that can be productionized.”
“Truly an insightful experience that reshaped how I think about the role of design in AI.”
How much does it cost to run an assistant?
Pricing is usage based: messages start at $0.004, and repeat questions cost less. A business handling 50 messages a day typically spends $20 to $60 a month. Every account gets 100 free messages a month.
Do I need a credit card to start?
No. Sign up, build your assistant and use your 100 free monthly messages. Add a card only when you want more volume.
Which channels are supported?
WhatsApp Business, Instagram DMs, Facebook Messenger, Telegram and a web widget you can install on 17 platforms. One assistant can run on all of them at once, including multiple numbers, pages and accounts.
Can my team take over conversations?
Yes. The assistant hands off when needed, conversations route to active agents automatically and anyone can take over from the inbox at any moment. Roles control who sees what.
How does the assistant learn my business?
Through the knowledge base: upload files, paste text or crawl your website. The assistant searches your content before it answers, and indexing costs fractions of a cent per page.
Can I remove Invent branding and use my own domain?
On the Business plan, yes: custom domains, your logo everywhere and no Powered by Invent badge. Agencies can do this per client with sub-organizations.
Is my data secure?
Invent is SOC 2 Type II certified. You also get SSO, audit logs, granular roles and spending controls. Enterprise plans add a 99.9% uptime SLA.
Can I connect my own tools?
There are 300+ actions across 30+ integrations. For everything beyond, use the HTTP request action, MCP servers or the REST API with your own keys.
Your next customer is already typing.
Build your assistant in minutes. 100 free messages every month, no credit card required.