Changelog

#044: Invent for iPhone in Beta!

Invent #044: the iPhone app beta is here. Reply to customers on WhatsApp, Instagram, TikTok, email and website chat from your phone.

Nov 6, 2026

#044: Invent for iPhone in Beta!
Blog/Changelog/#044: Invent for iPhone in Beta!

November 6, 2026

TL;DR:

  • Invent for iPhone (beta)
    Reply to customers from your phone.
  • Join in three taps
    Go to TestFlight and download it.
  • Android: soon!
    The Android app is on the way.

Your Inbox now fits in your pocket. The Invent app for iPhone is in beta, and anyone can join today.

Your Inbox on your iPhone

Every chat from WhatsApp, Instagram, Messenger, TikTok, email and your website, in one list on your phone.

The Invent Inbox on an iPhone: one list of conversations from WhatsApp, Instagram, Messenger, email, TikTok and the website chat, with unread counts and resolved checks.
Every channel in one list.

Follow every chat and reply from wherever you are.

Never miss a handover

Get a ping when the AI needs a person or a teammate mentions you, and reply right from the notification.

Three Invent notifications on iPhone: Priya needs a person, the AI handed this chat over; Daniel mentioned you; and a new message from Maya Okafor.
Get a ping for every handover and mention.

To take over a chat, pause the AI with one tap and reply yourself. Turn it back on when you're done.

Made for when you're away from your desk

You can also record a voice note and send it on any channel, open a customer's segments, channels and history in one tap, and check how your team and AI are doing in Insights: conversations, resolutions and reply times.

A chat in the Invent iPhone app: the AI answers a customer about wheel truing, Ana Ruiz takes over the conversation and replies, with AI paused, Resolve and the microphone button in the reply box.
Take over a chat, reply, and resolve it from your phone.

How to join the beta

  1. Get TestFlight, Apple's free app for trying apps before they launch.
  2. On your iPhone, open the beta invite (or useinvent.com/app and tap Join the iOS beta), then Install.
  3. Sign in with your Invent account. Your chats are already there.

The app works on iPhone with iOS 18 or later. Found a bug or have an idea? Take a screenshot in the app and tap Share Beta Feedback.

FAQs

Do I need a new account for the Invent iPhone app?

No. Sign in with the account you use on the web. Your whole team can use it, and everyone sees the chats they can access.

Does the AI keep working when I close the app?

Yes. It answers on its own. The app lets you follow along and step in.

Is there an Android app?

Not yet. Android is coming soon.

With love,
Invent Team

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