AI Customer Support for SaaS
Answer every support question from your docs, help customers upgrade and turn bug reports into issues, day and night.Start Building
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01Overview
Support that scales with your users
Your assistant answers the how-to questions, and your team focuses on the hard ones.Answers from your docs
How-to questions answered from your help center and docs, with the source.Orbit App
How do I add a teammate?
Go to Settings, then Members, and click Invite.From your help center
Is there a limit?
The Pro plan includes 10 seats, and you can add more anytime.
Upgrades in the chat
Customers ask about plans, and your assistant answers and sends the payment link.Orbit App
Can I switch to yearly billing?
Yes! Yearly saves 20%. Here is your secure link.Pro plan, yearlycheckout.stripe.com
Waiting for payment
You're on yearly billing now. Thank you!
Bug reports straight to Linear
Your assistant asks for the details and opens an issue for your team.Orbit App
The export button does nothing in Safari
Sorry about that! Which Safari version are you on?
Safari 18 on a Mac
Opening an issue
Your team for the hard ones
Complex questions go to a person with the whole conversation.Orbit App
We need to move 50,000 records from our old tool
We can help with that. I'm passing you to Sam from our solutions team.
Hi, Sam here. Can you share a sample file?
Secure and compliant by default
Your data and your customers' data run on SOC 2 Type II certified infrastructure, independently audited for security, availability and confidentiality. Peace of mind, built in.02FAQ
Frequently Asked Questions
Does it learn from our help center?
Yes. Add your help center, docs and pages, and it answers from them.
Can it open issues?
Yes. It can open issues in Linear and send requests to your CRM, with the details your team needs.
Which channels can customers use?
WhatsApp, Instagram, Messenger, TikTok, Telegram, email, SMS and your website. Every chat lands in one shared inbox.
Can it reply in other languages?
Yes. Your assistant replies in the language each customer writes in.
How much does it cost?
You can start free: Pay As You Go includes 100 free messages every month, then you pay per message. Business is $29 a month with $29 of usage included.
Keep exploring
Our Products
Each one of our products is carefully crafted for you.Assistants
AI Assistants for customer service and sales.
Voice AgentsSoon
Assistants that speak and listen, always.
AgentsSoon
AI that does the work for your team, on its own.
RoutinesSoon
Your agents on Autopilot or on a schedule.
Inbox
Unified AI Inbox for all your customer channels.
Broadcasts
Reach your audience with targeted messages at scale.
Knowledge
Your files, website and FAQs, so your AI answers right.
TablesSoon
Visual boards to organize, track, and manage your work.
PaymentsSoon
Get paid right in the chat, on every channel.
StoreSoon
Your catalog, sold in every conversation.