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vsInvent vs Manychat: pricing, AI and channels
Manychat is built to grow Instagram audiences with flows and broadcasts. Invent is built to answer your customers with AI on every channel, including your website.What the AI doesBetaand Instagram-only
Manychat's AI skills, Replies, Comments and Knowledge, are beta features that work on Instagram only. Invent's agent answers from your content on every channel, in production.
BillingPer contact
Anyone who exchanges a message in a month is a billable Active Contact, and one comment reply counts. 5,000 contacts on Pro run about $164 a month. We bill messages, not people.
Support surfaceNo web chat
Manychat has no website widget, no Slack and no email ticketing; it lives in social DMs. One Invent agent covers your site, WhatsApp, Instagram, Messenger, Slack and SMS.
01Pricing
Manychat pricing vs Invent
The AI-capable entry plans, billed monthly. Manychat's AI features start on Pro.Invent Business$29/monthIncludes $29 of usage. Overage at the same per-message rates, from $0.001.~3,000 Auto messages≈ $32 total
White-label + custom domainIncluded
SSO + audit logsIncluded
Team inbox, CRM, broadcastsIncluded
Free trial7 days
Manychat Pro$39/month2,500 Active Contacts and up to 3 channels. AI skills are included from Pro, in beta.AI skillsBeta, Instagram only
5,000 Active Contacts~$164/mo
Website chat widgetNot available
Extra inbox seat+$25/mo
Free trial14 days
Live prices, monthly billing, Jul 21, 2026; the pricing page defaults to annual rates, which run lower. Essential is $17 with 250 Active Contacts but excludes WhatsApp, SMS, email and every AI feature.
02Features
Feature comparison
The highlights. The full comparison table lives on the compare page.| Feature | Invent | Manychat |
|---|---|---|
| Value | ||
| Billing model | Per message, $29 incl. | Per Active Contact |
| Web widget | Included | Not available |
| Train from your website | Included | Limited capability |
| Full white-label, your branding | Included | Not available |
| Support operation | ||
| Shared team inbox | Included | Business |
| Auto resolve and follow-ups | Included | Not available |
| CSAT surveys | Included | Not available |
| Slack | Included | Not available |
| Agent capabilities | ||
| Remembers returning customers | Included | Not available |
| Choice of AI model | Included | Limited capability |
| MCP support | Included | Not available |
| TikTok | Included | Included |
Verified against manychat.com pricing and help center, monthly billing, Jul 21, 2026. See the full matrix on the compare page.
03Fine print
The fine print
All from Manychat's own pricing page, Jul 21, 2026.Engagement raises the billAnyone who sends or receives a message in a month becomes a billable Active Contact, and one comment reply is enough. Imported contacts only start counting once you message them. Pass your cap and overage bills automatically, per contact, on top of the plan.
The AI is a beta, on one channelAI Replies, Comments, Goals and Knowledge are beta features that work on Instagram only, and the knowledge base takes text and public links, no files.
Broadcasts skip Instagram and TikTokBroadcast campaigns exclude the two channels Manychat is best known for, and WhatsApp broadcasts require pre-approved templates.
Not built for supportNo website chat and no email ticketing, inbox seats are capped on Pro, and the shared inbox with auto-assignment starts on Business at $99 a month.
Leaving Manychat? We move you over, free
Book a free 30-minute call and we migrate your agent for you: knowledge, instructions, channels, branding. You just approve the result.
1Book a 30-minute callShow us your Manychat setup. Sources, instructions, integrations.
2We rebuild it hereKnowledge, instructions, channels, and your white-label branding. No charge.
3You flip the switchTest it side by side, go live when you are happy.
Common questions
Does Manychat have AI?
Yes, from Pro at $39 a month, but the AI skills are in beta and work on Instagram only, and knowledge sources are limited to text and public links. Invent's agent is trained on your website and files and answers on every channel.
How much does Manychat cost?
Essential is $17 a month for 250 Active Contacts and Pro is $39 for 2,500. Costs scale with engagement: 5,000 contacts on Pro run about $164 a month. Invent is $29/mo with usage included, regardless of audience size.
Can Manychat handle customer support?
Only in social DMs. There is no website chat, no email ticketing and no Slack, and the shared inbox with auto-assignment starts on Business. Invent is support-first, with a team inbox included.
Which is better, Invent or Manychat?
They solve different problems. Manychat is excellent at Instagram growth, comment-to-DM funnels and broadcasts. Invent is an AI support platform for your site and messaging channels. If customers ask questions and expect answers, that is our job.
Is Invent a good Manychat alternative?
For customer support, yes: real AI answers from your content, on more channels, at $29/mo flat. For Instagram marketing funnels, Manychat remains the specialist.
How do I migrate from Manychat to Invent?
Book a short migration call and we rebuild your answers, channels and handoff rules here. You test the result side by side before going live.
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