Blog
Explore our latest articles, insights, and updates from our team.
Meta's WhatsApp Payment Method Deadline Explained
Meta requires a payment method on every WhatsApp Business Account by September 30. What the notice means, what happens October 1, and the 2-minute setup.
Meta's WhatsApp Payment Method Deadline Explained
Meta requires a payment method on every WhatsApp Business Account by September 30. What the notice means, what happens October 1, and the 2-minute setup.
#034: Reactions & TikTok in the US
Invent #034: emoji reactions from your AI and your team, multiplayer by default, and the TikTok channel now open for US-registered accounts.
WhatsApp CRM: Manage Customers Where They Message
What a WhatsApp CRM is, how it differs from bolting WhatsApp onto a classic CRM, and how to set one up, with a 60-second self-audit.
AI Agents for Sales: What They Do, How to Start
What AI agents actually do for sales: qualify leads, follow up, book meetings, and update the CRM, plus honest costs and a no-code setup path.
AI Receptionist: How It Works, Setup, and Cost
What an AI receptionist is, what it handles, how it compares to answering services, what it costs, and how to set one up without code.
#033: TikTok DM Automation, Slash Command & More
Invent #033: TikTok DM automation as a native channel, slash commands for quick Inbox replies, org search, and a shorter WhatsApp setup.
Customer Service Automation: A No-Code Guide
Customer service automation explained: what it is, how it works, real examples, and how to automate your support with no code, without losing the human touch.
TikTok DM Automation: Put an AI Agent on Your DMs
TikTok DM automation, now native on Invent: an AI agent that answers, qualifies, and sells in your TikTok DMs around the clock, with human handoff.
WhatsApp Business API Pricing 2026: Billing Setup
How WhatsApp Business API pricing works, what changes on October 1, and how to add a payment method in Meta Business Suite before charges begin.
How to Build an AI Agent (No Code)
How to build an AI agent with no code: what an agent actually is, the five steps to build one, the mistakes that break agent projects, and how to keep it safe.
#32: New Analytics & Gemini 3.7 Flash
Invent #32: a full analytics panel with tabs for Conversations, Broadcasts, Audience and Usage, plus Broadcast Insights and the new Gemini 3.7 Flash model.
Chatbot Analytics Dashboard for Conversational AI
Chatbot analytics for conversational AI, explained with 30 days of real support data: resolution, CSAT, channels, peak hours, and cost, plus what we learned.
AI CRM Explained: What It Does and How to Start
An AI CRM keeps customer records current from real conversations. What it is, how to build a custom CRM with no code, and how to add AI to the CRM you have.
WhatsApp Coexistence: App and API on One Number
WhatsApp Coexistence lets your team keep the WhatsApp Business app while Invent automates the same number through the Cloud API. See how to set it up, no code.
WhatsApp Product Catalog: How to Set It Up
A WhatsApp product catalog lets customers browse your products and buy inside the chat. See what a catalog is, how to set one up in Commerce Manager, and how to send it with Invent.
Conversational Commerce: The Small Business Guide
Conversational commerce turns chats into checkouts. See what a conversational commerce platform needs, how WhatsApp catalogs, carousel cards, and Flows fit in, and how to start.
#031: WhatsApp Catalogs & Carousel Cards
Invent #031: WhatsApp Catalogs as browsable storefronts in the chat, swipeable Carousel Cards, Flow support for in-chat forms, and a resizable Inbox for your team.
AI for Immigration Law Firms on WhatsApp
See how immigration law firms use an AI assistant on WhatsApp to automate client intake, answer case-status questions, and capture qualified leads in plain language.
WhatsApp Carousel Cards: Your Catalog, Easier
A WhatsApp catalog is not the only way to show products in chat. See how carousel cards present your services as swipeable cards, and when they replace the catalog.
#030: Suppression List, Webhooks & Cheaper GPT-5.6
Invent #030: a global suppression list, webhooks for negative events, transcripts, drafts, canned replies with attachments, and cheaper GPT-5.6 Luna and Terra in the picker.
Best WhatsApp Username Ideas for Business
Best WhatsApp username ideas for business: examples across real estate, e-commerce, salons, and services, plus naming rules and how to pick one that's memorable.
How to Change Your WhatsApp Username
How to change your WhatsApp username step by step: what happens to your old handle and links, what to update on your end, and how to avoid confusing customers.
AI for Restaurants: Complete AI Agent Guide
A complete guide to AI for Restaurants: how AI agents take orders, answer menu questions 24/7, manage reservations, and reply on WhatsApp and web, with Invent.
Customer Service Metrics That Actually Matter
The customer service metrics that matter: CSAT, first contact resolution, response time percentiles, deflection. Formulas, examples, and how an AI assistant tracks them.