#009: Sub-Orgs, White-Label, Custom Domain & More

March 7, 2026

Fresh out the oven. Today’s batch: even more ways to scale, connect, and automate with Invent!

The Highlights

✦ Docs: Broadcasts & Segments

Early access is rolling out to whitelisted orgs now, public launch is just days away. Deep-explore our new Broadcasts & Segments documentation to power up your communication strategy.

✦ Agencies Suite

We know scaling AI solutions is your superpower, so we’re stepping up to be the partner you deserve. See the all-new bundle and features for Agencies through the Agencies landing page, built to help you scale and deliver next-gen automation for your clients.

Multi-organization and white-label capabilities for agencies: Manage multiple client brands (like Pixel Garage, Genesis Tech, and Vertex Devs) under one agency umbrella with Invent. Seamless branding and client separation—perfect for agencies scaling with useinvent.com.

✦ New Dashboard

We’ve refreshed the Invent Assistants dashboard to share the most important insights as Resolution Breakdown and Channel Distribution charts as well as Assistants and Human Agents performance.

Invent (useinvent.com) dashboard showing a channel distribution donut chart for conversations by channel. Breakdown: Chat Widget (50%), WhatsApp Business (33%), Instagram Direct Messages (17%). Colored sections and icons represent each channel. The dashboard is displayed on a dark, modern background.

Track engagement across platforms at useinvent.com.

✦ New AI Models

Now supporting:

Gemini 3.1 Pro
Gemini 3.1 Flash Lite
GPT 5.4
Grok 4.1

Auto mode for the Gemini family now defaults to Gemini 3 Flash (farewell, 2.5 Flash).

More Under the Hood

✦ Orgs:

Spending Cap support: Set monthly limits, stay in control.
Sub-organizations: Manage multiple orgs from one Org, admin scalability and overview geted.

✦ Assistants:

Timezone support & date-time aware messages (hello, global teams!)
New templates: Fresh looks and smarter flows.

New AI assistant templates on Invent: Instantly launch assistants for customer support, sales, appointment scheduling, product advising, onboarding, knowledge base, receptionist, or build your own, no code needed. Explore the options at useinvent.com.

✦ Inbox:

Out-Messaging window warning, Never miss a beat when WhatsApp’s 24hr window closes.
See message cost/token usage per message. Total transparency and more control.

✦ Channels:

Improved docs detection on WhatsApp, Messenger, and Instagram.
Smoother, smarter file uploads across platforms.
Many improvements and fixes across Assistants and Actions.

Why it matters

These updates are fuel for your business growth. You’re set up to increase engagement and deliver value at scale.

Don’t miss out, follow us on Instagram, Linkedin, Facebook and subscribe to our YouTube channel for the latest tips, deep dives, and upcoming announcements.

And yes, WhatsApp and Gmail Broadcasts are on the way. Stay tuned.

We’re excited to see how your team puts this into action!

With love,
The Invent Team