We want you to be satisfied with your experience. Please read our refund policy carefully:
1. Digital Products / Subscriptions
-
Refunds are eligible within 14 days of purchase if:
-
You're not satisfied, not questions asked.
-
The product was not used or accessed meaningfully.
-
You experienced a technical issue we couldn't resolve.
-
You were charged in error or doubled-billed.
-
Please note: We're not able to process refunds for change of mind or if the product has been used beyond any trial or preview period.
2. Service Credits / Prepaid Plans
-
All prepaid credits are non-refundable and non-transferable, unless required by law.
-
Credits expire 1 year from the date of purchase.
3. Requesting a Refund
To request a refund:
-
Email us at [email protected] with your order details and reason.
-
Refunds (if approved) will be processed within [5-10 business days] back to the original payment method.
4. EU/UK Customers
You have the right to cancel and request a refund within 14 days of purchase, in accordance with consumer protection laws.
If you have questions, contact our team at [email protected] , we're here to help.