Compare
Compare AI customer support platforms
Feature by feature, price by price. Where a competitor wins, we say so.What 3,000 AI messages a month cost
About 100 customer messages a day, answered by AI on each platform's cheapest capable monthly plan.
Invent$29 plan, Auto model
~$32
SiteGPTStarter plan
$39
CrispEssentials + AI credits
~$125
ChatbaseStandard plan
$150
Fin (formerly Intercom)~265 outcomes + seat
~$300
BotpressPlus + convo packs
~$319
Prices last verified Jul 10, 2026, monthly billing. Invent: the $29/mo plan covers ~3,000 Auto-model messages. Chatbase: Standard $150 (Hobby credits fall short). Fin: ~265 outcomes plus one seat. Crisp: Essentials plus AI usage credits. Botpress: Plus with overage packs. Voiceflow publishes no pricing; Manychat bills by active contacts, not messages.
01Feature matrix
Comparison table
Everything that matters when you run AI and human support together, across eight platforms.IncludedPartial or add-onNot available
| Feature |  Invent |  Chatbase |  Fin |  Voiceflow |  Botpress |  Manychat |  Crisp |  SiteGPT |
|---|---|---|---|---|---|---|---|---|
| AI agent | ||||||||
| Custom instructions and persona | Included | Included | Included | Included | Included | Partial or add-on | Included | Included |
| Choice of AI model | Included | Included | Not available | Included | Included | Partial or add-on | Included | Included |
| Multilingual replies | Included | Included | Included | Included | Included | Partial or add-on | Included | Included |
| Remembers returning customers | Included | Partial or add-on | Partial or add-on | Included | Included | Not available | Not available | Not available |
| Visual workflows | Included | Not available | Partial or add-on | Included | Included | Included | Partial or add-on | Not available |
| Knowledge | ||||||||
| Train from your website | Included | Included | Included | Included | Included | Partial or add-on | Partial or add-on | Included |
| Files and documents | Included | Included | Included | Included | Included | Not available | Partial or add-on | Included |
| Q&A pairs | Included | Included | Included | Partial or add-on | Partial or add-on | Partial or add-on | Partial or add-on | Included |
| Scope knowledge per agent | Included | Included | Partial or add-on | Included | Included | Not available | Partial or add-on | Included |
| Actions and integrations | ||||||||
| Custom API actions | Included | Included | Included | Included | Included | Partial or add-on | Partial or add-on | Partial or add-on |
| Prebuilt integrations | 50+ | Included | Included | Partial or add-on | Included | Partial or add-on | Included | Partial or add-on |
| Ask before the AI acts | Included | Not available | Partial or add-on | Not available | Partial or add-on | Partial or add-on | Not available | Not available |
| MCP support | Included | Not available | Included | Included | Partial or add-on | Not available | Partial or add-on | Not available |
| Built-in tools | ||||||||
| Send and receive files | Included | Included | Included | Partial or add-on | Included | Included | Included | Not available |
| Interactive buttons and options | Included | Partial or add-on | Partial or add-on | Included | Included | Included | Included | Not available |
| Request customer location | Included | Not available | Not available | Not available | Not available | Partial or add-on | Not available | Not available |
| Send a location | Included | Not available | Not available | Not available | Included | Not available | Not available | Not available |
| Per-field AI data controls | Included | Not available | Partial or add-on | Not available | Not available | Partial or add-on | Partial or add-on | Partial or add-on |
| Block contact from the chat | Included | Not available | Included | Not available | Not available | Not available | Included | Not available |
| Channels | ||||||||
| Web widget | Included | Included | Included | Included | Included | Not available | Included | Included |
| Included | Included | Included | Partial or add-on | Included | Partial or add-on | Partial or add-on | Not available | |
| Instagram and Messenger | Included | Included | Included | Partial or add-on | Included | Included | Partial or add-on | Partial or add-on |
| TikTok | Soon | Not available | Not available | Not available | Not available | Included | Not available | Not available |
| Slack | Included | Included | Included | Partial or add-on | Included | Not available | Included | Partial or add-on |
| SMS | Included | Not available | Included | Partial or add-on | Partial or add-on | Partial or add-on | Partial or add-on | Not available |
| Humans and inbox | ||||||||
| Shared team inbox | Included | Partial or add-on | Included | Not available | Included | Partial or add-on | Included | Not available |
| AI to human handoff | Included | Partial or add-on | Included | Partial or add-on | Included | Partial or add-on | Included | Partial or add-on |
| Auto resolve and follow-ups | Included | Not available | Included | Not available | Not available | Not available | Partial or add-on | Not available |
| CSAT surveys | Included | Not available | Included | Partial or add-on | Not available | Not available | Partial or add-on | Not available |
| CRM and data | ||||||||
| Contacts and segments | Included | Partial or add-on | Included | Not available | Not available | Included | Included | Partial or add-on |
| Broadcast campaigns | Included | Partial or add-on | Included | Not available | Not available | Included | Included | Not available |
| AI collects contact details | Included | Included | Included | Partial or add-on | Partial or add-on | Included | Included | Included |
| Voice | ||||||||
| Voice replies in chat | Included | Partial or add-on | Not available | Included | Partial or add-on | Not available | Not available | Not available |
| AI phone calls | Soon | Partial or add-on | Partial or add-on | Included | Partial or add-on | Not available | Partial or add-on | Not available |
| White-label | ||||||||
| Remove "Powered by" | At $29/mo | +$99/mo | Partial or add-on | Partial or add-on | At $189/mo | Paid plans | At $295/mo | +$39/mo |
| Full white-label, your branding | At $29/mo | Enterprise | Not available | Partial or add-on | Partial or add-on | Not available | At $295/mo | Partial or add-on |
| Custom domain | At $29/mo | +$199/mo | Partial or add-on | Partial or add-on | Partial or add-on | Not available | Partial or add-on | Partial or add-on |
| SSO and audit logs | At $29/mo | Enterprise | Partial or add-on | Partial or add-on | Partial or add-on | Not available | Not available | Not available |
| Pricing | ||||||||
| Starts at (billed monthly) | At $29/mo | At $40/mo | $0.99/outcome, 50 min | No public pricing | At $189/mo | At $17/mo | At $45/mo | At $39/mo |
| Billing model | Per message, $29 incl. | Credits | Per outcome + seats | Credits | Convo packs | Active contacts | Flat + AI credits | Message tiers |
| Free option | 100 msgs/mo + 14-day trial | 50 credits, 7-day trial | 14-day trial | Free plan | 100 convos/mo | Free plan | Free plan, 14-day trial | Free trial |
Verified on each vendor's live pricing page, monthly billing, Jul 10, 2026. Spotted something outdated? Tell us and we will fix it.
02Value
Included at $29
Three things the others gate behind add-ons, top tiers, or enterprise contracts.White-label, included$0extraYour logo, your domain, no "Powered by" badge.
InventIncluded at $29/mo
Chatbase badge removal+$99/mo
Chatbase white-labelEnterprise
SiteGPT badge removal+$39/mo
Crisp white-label$295/mo plan
Messages per dollar6xMore AI messages than Chatbase, for less money.
Invent, $29~3,000 Auto messages
Chatbase, $40500 credits
Fin, per outcome$0.99, 50/mo min
Auto picks the modelper message
The whole stack1planNot just a chatbot. The full support operation.
Auto follow-ups, auto resolve, CSATincluded
Team inbox and broadcastsincluded
SSO and audit logsincluded
Elsewhere$150 to $939 tiers
Switching? We move you over, free
Book a free 30-minute call and we migrate your agent for you: knowledge, instructions, channels, branding. You just approve the result.
1Book a 30-minute callShow us your current setup. Any platform works.
2We rebuild it hereKnowledge, instructions, channels, and your white-label branding. No charge.
3You flip the switchTest it side by side, go live when you are happy.
03Deep dives
Head to head
Detailed breakdowns against each platform, with pricing at your volume.vsChatbaseSame simplicity, plus an inbox, CRM and more integrations.Read the comparison →vsFin (formerly Intercom)The same resolution engine without the fee per outcome.Read the comparison →vsVoiceflowSkip the canvas. Launch a working support agent today.Read the comparison →vsBotpressEverything included, no developer required.Read the comparison →vsManychatReal AI answers from your content, not canned reply flows.Read the comparison →vsCrispAn AI-first inbox instead of a chat tool with AI bolted on.Read the comparison →vsSiteGPTYour site-trained bot, plus every channel your customers use.Read the comparison →04Adjacent platforms
Also compared
Adjacent platforms people also ask about. Different shapes, same trade: seats, resolutions, or contracts instead of one flat plan.
Enterprise helpdeskZendesk AIAI agents ride on Suite seats and bill per automated resolution on top.From $55/agent/moYearly rate; monthly billing costs more. AI resolutions extra.Read the comparison →
SMB helpdeskHelp ScoutPer-seat inbox with AI answers billed per resolution.From $25/user/moAI Answers billed per resolution on top.Read the comparison →
Enterprise AI conciergeDecagonSales-led enterprise deployments. No self-serve, no published pricing.No public pricingDemo only.Read the comparison →
Marketing automationCustomer.ioJourneys and campaigns with an AI agent attached. Built for marketing, not support.From $100/moPremium from $1,000/mo.Read the comparison →
Personal AI assistantLindyRuns your inbox and calendar. Built for you, not for your customers.From $49.99/moUsage-capped tiers to $199.99/mo.Read the comparison →Common questions
What is the best Chatbase alternative?
Invent covers everything Chatbase does, then adds a shared team inbox, contacts and broadcasts, auto follow-ups and CSAT. The $29/mo plan includes about 3,000 AI messages on the Auto model plus full white-label.
What is the cheapest AI customer support platform?
Among the platforms compared here, Invent has the lowest entry cost for real usage: $29/mo includes usage worth about 3,000 Auto-model messages, and per-message rates start at $0.001. Most rivals bill per seat, per resolution, or in credit bundles that run out.
Which AI support platforms include white-label?
Invent includes full white-label, a custom domain, SSO and audit logs at $29/mo. Chatbase charges $99 a month just to remove its badge and gates white-label behind Enterprise; Crisp requires its top plan; SiteGPT sells badge removal as an add-on.
Can I migrate my existing chatbot to Invent?
Yes. Book a short migration call and we rebuild your agent for you: knowledge, instructions, channels and branding. You test it side by side and go live when you are happy.
How is this comparison verified?
Every price and mark was checked on each vendor's public pricing page using monthly billing, last verified Jul 10, 2026. If you spot something outdated, tell us and we will fix it.