Changelog

#006: SMS and Facebook Messenger available for your AI Assistant

Welcome 2026 with Invent’s AI Assistant updates, now offering customer support via SMS and Facebook Messenger, even without internet access. Learn how to connect with customers on any device, boost engagement with AI-driven messaging, and share your innovative use case with the Invent community.

Jan 1, 2026

#006: SMS and Facebook Messenger available for your AI Assistant
Blog/Changelog/#006: SMS and Facebook Messenger available for your AI Assistant

January 1st, 2026

Happy 1st day of the year!

We’re excited to share what’s new and live for all of you.

SMS Messaging Channel

You asked for easier ways to stay in touch, and we’ve delivered!

Now, your AI Assistant can reach anyone via SMS, even those using basic phones without internet access. That makes support and conversation possible anytime, anywhere, no fancy smartphone required. Setting up is simple: just connect your SMS Channel and you’ll be ready to serve your customers instantly.

Facebook Messenger Channel

We know lots of your customers are chatting on Facebook Messenger, and now, so can your AI Assistant!

Deliver real-time help and engaging conversation, no matter which platform your customers prefer. With a quick connection, your team and your customers can start chatting on Messenger, unlock new support workflows, and never miss a message.

Invent screenshot of a black interface panel on a pink-to-purple gradient background. Three service options are shown:  Messenger (purple-blue icon): “Use Messenger to send and receive messages as a Page.” Twilio (red icon): “Use Twilio to send and receive SMS and MMS. Soon: Calls and RCS.” Telnyx (green icon): “Use Telnyx to send and receive SMS and MMS. Soon: Calls and RCS.”

Invent panel displaying messaging service integrations: Messenger, Twilio, and Telnyx. Messenger supports sending/receiving messages as a Page. Twilio and Telnyx support SMS/MMS, with Calls and RCS marked as coming soon.

Share your story

Invent is built by and for our incredible community. If you’ve got a unique use case, success story, or an interesting way you’re using Invent, we would love to hear from you!

Drop us a line to community@useinvent.com and you could be featured in an upcoming article post, inspiring in this way more business owners and builders.

We’re deeply grateful to everyone who made 2025 amazing.
We can’t wait to share even more with you this year.

With love,

Invent Team

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