Chatbot platforms are fast becoming mission-critical tools for businesses of all sizes. Picking the right platform means a lot more than just comparing features, it shapes your budget, flexibility, and future growth.
Chatbase is a popular AI chatbot platform, known for website widget bots and fast setup. It targets teams that want simple AI Q&A bots or GPT-style chat on their sites.
But, with evolving business needs and the rise of richer, usage-based pricing, newer platforms like Invent are redefining what companies can expect for their investment.
Understanding how Chatbase and Invent differ
Traditional "AI bot as widget" approaches
Platforms like Chatbase price mainly by messages powered and number of bots you deploy.
- Each bot, data source, or channel can cost extra.
- Additional team seats or integrations are often "premium" features.
Modern, usage-based architecture
Invent offers true usage-based pricing: Pay only for the conversations you actually have.
- Unlimited bots, team members, and contacts are always included—your bill is based on how many genuine messages your users send.
Core platform differences
Chatbase:
- Chatbot/message-based pricing
- Plan-based limits: Pay for more bots, features, or seats
- Web, Widget, and WhatsApp as main channels
- Simple, fast deployment with strong GPT-4 integration
Invent:
- Pay-per-message pricing (no limits on users/bots)
- All features and channels are included, no plan lockouts
- Works across all common business channels (Instagram, WhatsApp, and more)
- Custom AI model selection, prompt caching, and more modern features
A side-by-side feature comparison table between Chatbase and Invent. Invent stands out with a usage-based model for unlimited seats, double the free plan messages, free API, expanded knowledge base, and ongoing support, earning the "Winner" badge.
See the latest pricing updates from Invent here
Feature comparison
What Chatbase charges extra for, Invent includes:
- Knowledge Base: Data source size limited by plan → Invent: 2GB KB always included ✅
- API Access: Only on paid/Starter+ → Invent: Always Free ✅
- Multiple Bots/Assistants: Limited to plan → Invent: Unlimited ✅
- Multi-Channel: Web & WhatsApp only, extras paid → Invent: All channels always included ✅
- Custom Integrations: Paid add-ons/integrations → Invent: HTTP Requests & APIs always included ✅
Why decision makers choose Invent
Predictable, transparent costs:
No sudden bills. What you use is what you pay for. No upcharges for growth.
Perfect for Dev Teams:
API & integration access from day one. Unlimited bots/assistants for A/B testing, sandboxing, or experimentation.
Enterprise features out of the box:
SSO, dedicated support, uptime SLA, prompt caching, all at no extra fee.
Modern Tech:
Built for flexibility with plug-in AI models, multi-language bots, and real-time multi-channel sync.
The bottom line
Chatbase: Pay per message, then pay even more for extra bots/seats/channels.
Invent: Pay for the messages you send: unlimited everything else, always included.
For a business with 10,000 monthly messages and multiple bots:
- Chatbase: $1,068/year (at $89/mo+)
- Invent: $108/year
Save ~90%!
Ready for hassle-free, flexible, and fully transparent automation?
