Exciting news for Invent and Odoo users
We’re thrilled to announce that Invent now offers a native Odoo integration available now.
That means you can bring powerful conversational AI right into your Odoo CRM workflows, no switching tabs, no extra complexity.
It’s perfect for CX leaders and teams looking to streamline multichannel support and boost customer engagement.
Overview of Invent's native integration with Odoo, featuring options to search, create, update, and delete leads and opportunities, plus contact search, directly within Odoo CRM.
Why Connect Odoo, your CRM, and Invent AI?
Pairing Odoo with top CRMs helps businesses break down data silos, create smooth handoffs between sales and marketing, and expand Odoo’s ERP strengths to every customer touchpoint. Companies have seen over 30% improvements in repeat purchases and workflow efficiency just by connecting their systems.
Key benefits include:
- Automated workflows: Invent cuts manual entry by triggering chats from Odoo events
- Real-time data sync: Keep contacts, opportunities, and orders up to date across platforms
- 360° customer views: Solve issues faster with complete, unified information
Popular integrations:
Benefit comparison of using Invent with Odoo integration versus no integration, highlighting improvements in data flow, response time, team alignment, and ROI metrics.
What Can You Do with Invent + Odoo?
Lead Nurturing via WhatsApp/SMS by 40%+
Instantly qualify Odoo leads with AI-powered conversations, responses log automatically to your CRM, reducing drop-offs and boosting conversions.
Multichannel Support
Hand off customer tickets from Odoo to Invent's AI for quick answers via chat or SMS, and escalate tricky issues to your team, with all the context ready to go.
Post-Sale Automation
Send invoice reminders or upsell offers through AI chat, track replies in real time, and improve retention.
Appointments & Feedback
Book meetings from Odoo calendars, automate feedback (like NPS surveys), and update deal scores, no manual work required.
FAQs
1. What are best practices for integrating a leading customer relationship management solution with Odoo?
To get the most out of integrating a top CRM with Odoo, start by clearly defining your integration goals, such as syncing leads, opportunities, and customer records to minimize manual data entry and enhance sales workflows. With Invent and Odoo native integration, you’re able to bring conversational AI into every CRM touchpoint, driving instant follow-ups and automating routine tasks.
Carefully map fields and always test your configuration in the playground environment to ensure a smooth bidirectional sync. Invent supports real-time APIs, letting you automate conversations and response flows via WhatsApp or SMS directly from Odoo pipelines, so nothing slips through the cracks.
Invent helps here by logging all AI-powered chat interactions as Odoo activities, giving you full visibility into every customer touchpoint, vital for long-term CRM success.
2. What are the top AI tools for automating workflows in scalable business software solutions?
For no-code automation with Odoo, Invent shines as a conversational automation platform: it lets you trigger Odoo workflow events, like new lead creation, updates or opportunities searches, into multichannel responses (SMS, WhatsApp, email) with zero coding. This solutions is built for scalability, feature robust API-first architectures, and can reduce manual admin in CRM and ERP environments by up to 60%. Pairs perfectly with Zapier for hybrid flows through MCP.
3. What are the best AI chatbots compatible with widely used business management suites?
Invent leads with its native Odoo integration, enabling seamless multichannel AI chats (WhatsApp, SMS, web) that sync directly as Odoo activities for unified CRM-ERP workflows.
4. What are the chatbot integration options for building a unified business platform?
Invent o-code platforms let you connect chatbots and trigger Odoo actions without developer resources.
You can embed chatbots using iframes or webhooks, enabling integration on Odoo websites or portals. Invent supports multichannel messaging (SMS, WhatsApp, and more), and auto-logs every interaction to your unified dashboard, ensuring every customer message is tracked in your business platform.
For more customized solutions, use Odoo Studio to design branded chatbots that provide a consistent customer experience and ensure your team has a single, complete view across CRM and ERP modules.
