WhatsApp

Triggers when a new message is received on WhatsApp

Triggers when a message status changes (sent, delivered, read, failed)

Send a message on WhatsApp within the allowed time frame

Send a pre-approved WhatsApp message template.

List the WhatsApp message templates of this connection with their review status (only APPROVED templates can be sent).

Read one WhatsApp template in full: components (header/body/buttons), review status and quality score. The template id comes from List WhatsApp Templates.

Submit a new WhatsApp message template to Meta for review.

Browse Meta's pre-approved template library — the fastest path to a usable template, since library templates are approved on creation. Filter by topic, use case or search, then create one with Create WhatsApp Template from Library.

Create a template from a Meta library entry (from Browse WhatsApp Template Library) — approved immediately, no review wait.

Edit an existing WhatsApp template (components and/or category). Editing resubmits it to Meta: status returns to PENDING until re-approved.

Delete a WhatsApp template by name and language. Deleting removes it for all phone numbers of the business account.