Blog
Explore our latest articles, insights, and updates from our team.
#010: Audit Logs and Duplicate Assistants
Invent’s latest features include Audit Logs for visibility and Assistant Duplication for fast scaling. Save time and empower your team effortlessly.
Customer Experience Platforms: What to Look For in the AI Era
What a customer experience platform is, what to look for in 2026 (omnichannel, AI memory, integrations, pricing), and how to choose one that fits your business.
#009: Sub-Orgs, White-Label, Custom Domain & More
Scale AI support with Invent’s update: Broadcasts, Agencies Suite, new dashboard, and support for Gemini, GPT & Grok to automate conversations everywhere.
How to Design DM Journeys That Scale (CX)
Discover how Invent powers AI-driven direct messaging on Instagram, WhatsApp & more to create seamless customer journeys that boost sales and loyalty.
#008: Odoo Integration, Quick Replies & Broadcasts
Invent integrates with Odoo for CRM automation and real-time sync. Plus, Quick Replies on Instagram and Messenger boost customer support efficiency.
How to Send WhatsApp Broadcasts with Invent
A step-by-step guide to WhatsApp Broadcasts with Invent: personalize, schedule, keep conversation context, and turn one-way blasts into replies.
Invent's Multiplayer Human-AI-Human Vision (Gartner)
Boost support with Invent’s multiplayer AI-human collaboration. Cut GenAI costs, prevent handoffs, and deliver faster, multilingual, resolution-focused CX.
AI Assistant Channel Capabilities (Invent)
Affordable omnichannel AI chatbots for WhatsApp, Instagram, SMS & more. Invent offers no-code support across channels. Compare features today.
Odoo AI Chatbot: Native CRM Integration
Native Odoo + Invent integration for an AI chatbot that runs multichannel (WhatsApp, SMS, web) and syncs every conversation into Odoo as CRM activities, no code.
#007: Sonnet 4.6, Customer Insights & Segments
What's new in Invent #007: AI customer insights, audience segments for targeted campaigns, and faster replies with the Sonnet 4.6 model.
How Conversational AI and UX Transform CX
Learn how conversational AI is redefining CX in 2026, from omnichannel AI assistants and self‑service to concrete ROI, call center efficiency, and retention.
SOC 2 Type II AI Automation for Regulated Teams
Invent is a SOC 2 Type II compliant AI automation partner ensuring secure, compliant workflows for regulated industries. Build trust with ease and audit readiness.
How to Build an AI Assistant with Invent (No-Code Guide)
Learn to build a no-code AI assistant with Invent for your website, WhatsApp & support channels. Step-by-step guide to configure prompts, actions, and handoff.
OpenClaw vs Invent (2026): Self-Hosted or Cloud AI
OpenClaw (formerly Clawdbot) vs Invent in 2026: self-hosted open-source assistant versus a managed cloud AI platform, and which fits you.
Accept Stripe Payments Instantly in WhatsApp
Take Stripe payments right inside WhatsApp, with no external checkout links. How small businesses set up in-chat payments with Invent in minutes.
WhatsApp Business Playbook: Winning in DMs (2026)
Unlock WhatsApp Business success in 2026. Discover why DMs are key, plus AI and personalization tips for seamless customer journeys and smart business growth.
WhatsApp Usernames: What Businesses Need to Know
How WhatsApp usernames change business messaging, privacy, and discoverability: what BSUID is, what to update in your tools, and how the rollout plays out.
The CX Leader's Guide to AI Memory (2026)
How AI memory is reshaping CX in 2026: dual-layer chatbot memory, privacy, benchmarks like LongMemEval, and how to integrate it for retention.
AI Assistant Capabilities: What They Can Do
AI assistant capabilities in a nutshell: answer support questions 24/7, qualify leads, book appointments, and sync with WhatsApp, web, and email out of the box.
Best Multilingual AI for Customer Service
Best multilingual AI for customer service: real language detection, mid-conversation switching, and how leading platforms compare on price and features.
SMS Automation and Conversational AI with Invent
Scale customer support and campaigns with SMS automation, conversational AI, and Invent’s Twilio & Telnyx integration. Discover benefits, use cases, and how to start.
#006: SMS and Facebook Messenger for Your Assistant
In 2026, Invent’s AI Assistant supports SMS and Facebook Messenger, online or offline. Connect anywhere, boost engagement with AI messaging, and share your use case.
The $45B WhatsApp Business Economy (2026 Guide)
Capture your share of the $45B WhatsApp Business Economy in 2026. Learn key stats, AI automation, growth hotspots, and profile strategies to dominate WhatsApp.
30 Manager FAQs: AI Adoption to P&L Results (2026)
Thirty questions managers actually ask about AI adoption in 2026, with practical answers on resistance, ROI, and turning AI gains into P&L.