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vs
vsInvent vs Crisp: pricing, AI and white-label
Crisp is a live-chat suite with Hugo AI layered on top: the AI needs the middle plan, bills credits on top and white-label sits at $295 a month. Invent is AI-first at $29/mo, everything included.White-label$295vs included
Crisp sells white-label only on Plus at $295 a month. It is included in our $29/mo plan, together with a custom domain, SSO and audit logs.
Real AI setup$95+to start
AI knowledge training, the bot builder, WhatsApp and Instagram all need Essentials at $95 a month, and AI usage bills on top in credits.
When credits endAI stops
Hugo stops answering and escalates to your team once AI credits run out, unless you pay as you go. Our plan includes $29 of usage and overage is simply per message.
01Preços
Preços de Crisp vs Invent
The realistic AI setups, billed monthly. The scenario: about 3,000 AI messages a month.Invent Business$29/mêsInclui $29 de utilização. Excesso às mesmas tarifas por mensagem, desde $0.001.~3,000 mensagens Auto≈ $32 no total
White-label + domínio personalizadoIncluído
SSO + registos de auditoriaIncluído
Caixa de entrada da equipa, CRM, campanhasIncluído
Teste grátis14 dias
Crisp Essentials$95/mês10 agent seats and $25 of AI credits included, roughly 450 AI conversations. More usage bills as you go.A ~3,000-message month~$125/mo
White-labelPlus, $295/mo
SSO and audit logsNot available
Extra seatsPlus only
Free plan2 seats, no AI credits
Live prices, monthly billing, Jul 10, 2026. Mini at $45 includes Hugo but not AI training, the bot builder or WhatsApp.
02Funcionalidades
Comparação de funcionalidades
Os destaques. A tabela comparativa completa está na página de comparação.| Funcionalidade | Invent | Crisp |
|---|---|---|
| Value | ||
| Billing model | Per message, $29 incl. | Flat + AI credits |
| Remover "Powered by" | Incluído | Por $295/mo |
| SSO e registos de auditoria | Incluído | Não disponível |
| Support operation | ||
| Caixa de entrada partilhada da equipa | Incluído | Incluído |
| Inquéritos CSAT | Incluído | Parcial ou extra |
| Resolução automática e follow-ups | Incluído | Parcial ou extra |
| Campanhas de difusão | Incluído | Incluído |
| Agent capabilities | ||
| Lembra-se de clientes recorrentes | Incluído | Não disponível |
| Pedir antes de a IA agir | Incluído | Não disponível |
| Suporte MCP | Incluído | Parcial ou extra |
| Pedir localização do cliente | Incluído | Não disponível |
| Chamadas telefónicas com IA | Em breve | Parcial ou extra |
Verified against crisp.chat pricing and help center, monthly billing, Jul 10, 2026. See the full matrix on the compare page.
03Letras pequenas
As letras pequenas
Tudo tirado da própria página de preços da Crisp, Jul 10, 2026.White-label costs $295 a monthRemoving Crisp branding requires the Plus plan at $295, roughly ten times our entire plan.
The AI needs the middle planAI knowledge training, the chatbot builder, WhatsApp, Instagram, SMS, routing and CSAT all start on Essentials at $95 a month.
AI credits run outHugo bills usage in credits on top of the plan, roughly $0.05 to $0.10 per AI-handled conversation. When credits are gone, the AI stops and escalates to your team.
Seats are capped below PlusFree stops at 2 seats, Mini at 4 and Essentials at 10. Extra seats can only be bought on Plus.
A sair de Crisp? Nós tratamos da migração, grátis
Marca uma chamada gratuita de 30 minutos e migramos o teu agente por ti: conhecimento, instruções, canais, branding. Tu só aprovas o resultado.
1Marca uma chamada de 30 minutosMostra-nos a tua configuração em Crisp. Fontes, instruções, integrações.
2Nós reconstruímos aquiConhecimento, instruções, canais e o teu branding white-label. Sem custo.
3Tu fazes a mudançaTesta lado a lado e entra em produção quando estiveres contente.
Perguntas comuns
Does Crisp have AI?
Yes, the Hugo agent ships from the Mini plan, but AI knowledge training and the bot builder need Essentials at $95, and usage bills in credits on top. When credits run out, Hugo stops and hands conversations to your team.
Does Crisp offer white-label?
Only on the Plus plan at $295 a month. Invent includes full white-label, a custom domain, SSO and audit logs at $29/mo.
How does Crisp pricing compare to Invent?
A realistic AI setup on Crisp is Essentials at $95 plus AI credits, about $125 a month for roughly 3,000 AI messages. Invent covers the same month for about $32, usage included.
Which is better, Invent or Crisp?
Crisp is a mature live-chat suite with a genuinely useful free plan, and Hugo adds AI on top. Invent is AI-first: the agent, inbox, CRM and broadcasts share one $29/mo plan with white-label included. For human-led live chat Crisp is solid; for AI-run support Invent does more for less.
How do I migrate from Crisp to Invent?
Book a short migration call and we move your knowledge, instructions and channels for you. You compare both side by side before switching.