vs
Invent vs Decagon: pricing, setup and who each is for
Decagon builds AI concierges for the largest support orgs, behind a demo and a custom contract. Invent puts the same promise, AI that resolves your support, on a published $29/mo plan you can start today.Our price sits on the pricing page and includes usage. Decagon negotiates custom contracts, per conversation or per resolution, and publishes no numbers.
Decagon's own playbook describes a phased rollout of about six weeks from discovery to go-live. An Invent agent trains on your site and answers customers the day you sign up.
Decagon is a strong choice for enterprises handling millions of conversations with dedicated teams. If that is you, take the demo. If not, you would be paying enterprise overhead you do not need.
01Pricing
Decagon pricing vs Invent
What each platform publishes. Decagon pricing requires a sales conversation; the contract shapes below come from its own blog.Invent Business$29/monthIncludes $29 of usage. Overage at the same per-message rates, from $0.001.Decagon contractCustompricingPer-conversation or per-resolution rates, negotiated with sales. No self-serve signup.Decagon publishes no prices. Contract models from its own pricing blog, verified Jul 10, 2026.
02Features
Feature comparison
The highlights. The full comparison table lives on the compare page.| Feature | Invent | Decagon |
|---|---|---|
| Getting started | ||
| Signup | Self-serve, free plan | Demo and sales cycle |
| Pricing you can read | Published, $29/mo | Custom contract |
| Time to first answer | Same day | ~6 weeks |
| Support operation | ||
| Shared team inbox | Included | Partial or add-on |
| SSO and audit logs | Included | Included |
| AI phone calls | Soon | Included |
Verified against decagon.ai pages and docs, Jul 10, 2026. See the full matrix on the compare page.
03Fine print
The fine print
From Decagon's own site, docs and blog, Jul 10, 2026.Leaving Decagon? We move you over, free
Book a free 30-minute call and we migrate your agent for you: knowledge, instructions, channels, branding. You just approve the result.