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Invent vs Zapier: different jobs, one bill each

Zapier is the best glue between apps, and glue is not a support team. Invent answers customers on WhatsApp and your website, with the inbox and CRM included, from $29/mo.

Entry tasks750a month

The $29.99 Professional plan covers 750 tasks; 2,000 tasks is $73.50. A task is one step, so a single busy automation eats the allowance.

What it is forPlumbing

Zapier moves data between tools you already have. It does not answer a customer, hold a conversation or store the relationship.

Customer surfaceNo inbox

There is no shared inbox and no channel your customers write to. Everything customer-facing lives in whatever app Zapier is connecting.

01Pricing

Zapier pricing vs Invent

Zapier figures are its published monthly rates. Prices climb with the task allowance rather than with features alone.

Invent Business$29/monthIncludes $29 of usage. Overage at the same per-message rates, from $0.001.

~3,000 Auto messages≈ $32 total

White-label + custom domainIncluded

SSO + audit logsIncluded

Team inbox, CRM, broadcastsIncluded

Free trial7 days

Zapier Professional$29.99/monthMonthly billing at the 750 task tier.

Billing unitTasks executed

At 2,000 tasks$73.50/mo

Shared team inboxNone

AI agentsSeparate add-on

App connectorsThousands

From zapier.com/pricing on monthly billing, verified Aug 5, 2026.

02Features

Feature comparison

The highlights. The full comparison table lives on the compare page.

Feature	Invent	Zapier
The job each one does
Built for	Answering customers	Connecting apps
Billed on	Messages sent	Tasks executed
Customers talk to it	Yes, on six channels	No
Where they overlap
Visual workflows	Included	Included
Shared team inbox	Included	Not available
Prebuilt integrations	Included	Included

Verified against zapier.com pricing, Aug 5, 2026. See the full matrix on the compare page.

03Fine print

The fine print

All from Zapier's own pricing page, Aug 5, 2026.

Tasks are the meter, and steps are tasksEvery successful step counts, so a five-step automation running 150 times a month is 750 tasks: the entire $29.99 tier. The next rungs are $73.50 for 2,000 and up from there.

The AI pieces are separate productsZapier Agents and Chatbots have their own free allowances and their own paid tiers on top of your Zaps subscription. Three bills for what Invent bundles into one.

Glue needs things to glueZapier assumes you already pay for the inbox, the CRM and the chat widget it connects. Compared like for like, the Zapier line is additional to those, not instead of them.

The free plan is a demo100 tasks a month and two-step Zaps are enough to try the idea, not to run an operation. Real usage starts at the paid tiers.

Leaving Zapier? We move you over, free

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1Book a 30-minute callShow us your Zapier setup. Sources, instructions, integrations.

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3You flip the switchTest it side by side, go live when you are happy.

Common questions

How much does Zapier cost?

The free plan covers 750 tasks a month. Professional starts at $29.99 a month for 750 tasks and rises with the allowance, reaching $73.50 at 2,000 tasks and far higher at volume. Agents and Chatbots are priced separately.

Can Invent replace Zapier?

Not for general app-to-app plumbing, and it is not trying to. Invent has its own visual workflows and prebuilt integrations for the customer-facing work, so many teams find their support Zaps disappear.

Can I use Zapier with Invent?

Yes. Keep Zapier for the back-office plumbing and let Invent own the conversation. They sit at different points in the stack.

Which is better, Invent or Zapier?

Wrong question for once: they do different jobs. If you are choosing between them, the real question is whether your problem is customers waiting for answers, or systems not talking to each other.

Do I need to migrate anything?

Usually not. Teams keep Zapier and simply stop maintaining the support Zaps once the agent, inbox and CRM live in one place. A migration call can map which ones become native workflows.

Other comparisons

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