Invent
Todas las comparacionesInventvsCustomer.io

Invent vs Customer.io: pricing and use cases

Customer.io sends journeys and campaigns to your users. Invent answers the messages they send back. The two overlap on broadcasts and solve different problems.
Different jobsOutboundvs inbound

Customer.io is proactive lifecycle messaging: journeys, email, push and in-app. There is no support inbox and no chat widget, and its AI agent helps your marketers build campaigns rather than talking to customers.

Entry price$100/month

Essentials starts at $100 a month for 5,000 profiles and grows $0.009 per extra profile. Premium starts at $1,000 a month, billed yearly. Invent starts at $29/mo with usage included.

Run bothCoexist

Plenty of teams keep Customer.io for lifecycle marketing and add Invent for support. Unlimited webhooks on their side and API actions on ours make the pairing straightforward.

01Precios

Precios de Customer.io vs Invent

Entry plans, billed monthly. Customer.io bills by stored profiles; Invent bills by messages actually answered.
InventInvent Business$29/mesIncluye $29 de uso. Exceso al mismo precio por mensaje, desde $0.001.
~3,000 mensajes Auto≈ $32 en total
Marca blanca + dominio personalizadoIncluido
SSO + registros de auditoríaIncluido
Bandeja del equipo, CRM, campañasIncluido
Prueba gratis14 días
Customer.ioCustomer.io Essentials$100/mes5,000 profiles and 1M emails a month included. Extra profiles at $0.009 each.
20,000 profiles~$235/mo
Support inbox and chat widgetNot offered
AI that talks to customersNot offered
AI credits100K sample, then $10/100K
Premium plan$1,000/mo, billed yearly

Live prices, monthly billing, Jul 10, 2026. The 20,000-profile figure is derived from the published $0.009 per-profile overage.

02Funciones

Comparativa de funciones

Lo más importante. La tabla comparativa completa está en la página de comparar.
FunciónInventCustomer.io
Value
Billing modelPer message, $29 incl.Per stored profile
AI talks to your customersIncluidoNo disponible
Bandeja compartida del equipoIncluidoNo disponible
Support operation
Campañas de difusiónIncluidoIncluido
Contactos y segmentosIncluidoIncluido
Encuestas CSATIncluidoNo disponible
Widget webIncluidoNo disponible

Verified against customer.io pricing and docs, Jul 10, 2026. See the full matrix on the compare page.

03Letra pequeña

La letra pequeña

Todo sacado de la propia página de precios de Customer.io, Jul 10, 2026.
Deleted profiles still billA profile counts if it exists at any point in the billing period, even if you delete it, and overage is computed on the highest count of the month.
There is no support inboxNo inbox, no chat widget, no customer-facing AI. Its own comparison pages point inbound chat at other tools.
Premium is a yearly commitmentPremium starts at $1,000 a month, billed yearly and gated behind a demo, a five-figure commitment before you start.
AI is metered in creditsThe built-in AI comes with a 100K-credit sample; after that it is $10 per 100K credits.

¿Dejas Customer.io? Te migramos gratis

Reserva una llamada gratis de 30 minutos y migramos tu agente por ti: conocimiento, instrucciones, canales, marca. Tú solo apruebas el resultado.

Programar una llamada de migración gratisHazlo tú mismo
1Reserva una llamada de 30 minutosEnséñanos tu configuración de Customer.io. Fuentes, instrucciones, integraciones.
2Lo reconstruimos aquíConocimiento, instrucciones, canales y tu marca blanca. Sin coste.
3Tú haces el cambioPruébalo lado a lado y sal en vivo cuando quieras.

Preguntas frecuentes

Can Customer.io handle customer support?

No. There is no support inbox, no live chat widget and no customer-facing AI agent; its AI helps marketers build segments and campaigns. Customer.io itself positions inbound support as another tool's job. Invent covers that side at $29/mo.

How much does Customer.io cost?

Essentials starts at $100 a month with 5,000 profiles included, then $0.009 per extra profile, about $235 at 20,000 profiles. Premium starts at $1,000 a month, billed yearly.

Which is better, Invent or Customer.io?

They do different jobs. For data-driven lifecycle campaigns at scale, Customer.io is the specialist. For answering customers with AI and a team inbox, that is Invent. Many teams run both.

Is Invent a Customer.io alternative?

For support and simple broadcasts, yes. For advanced multi-step journey orchestration across email, push and in-app, Customer.io remains the stronger tool.

How do I migrate my support setup to Invent?

Book a short migration call and we set up your agent, knowledge and channels for you. Customer.io can keep running your marketing side by side.

Otras comparativas

Comparar todoInvent vs ChatbaseInvent vs Fin (formerly Intercom)Invent vs VoiceflowInvent vs BotpressInvent vs ManychatInvent vs CrispInvent vs SiteGPTInvent vs Zendesk AIInvent vs Help ScoutInvent vs DecagonInvent vs Lindy

Comienza a crear tu asistente gratis

No se requiere tarjeta de crédito.
Crea tu asistenteVer precios