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vsInvent vs Crisp: pricing, AI and white-label
Crisp is a live-chat suite with Hugo AI layered on top: the AI needs the middle plan, bills credits on top and white-label sits at $295 a month. Invent is AI-first at $29/mo, everything included.White-label$295vs included
Crisp sells white-label only on Plus at $295 a month. It is included in our $29/mo plan, together with a custom domain, SSO and audit logs.
Real AI setup$95+to start
AI knowledge training, the bot builder, WhatsApp and Instagram all need Essentials at $95 a month, and AI usage bills on top in credits.
When credits endAI stops
Hugo stops answering and escalates to your team once AI credits run out, unless you pay as you go. Our plan includes $29 of usage and overage is simply per message.
01Precios
Precios de Crisp vs Invent
The realistic AI setups, billed monthly. The scenario: about 3,000 AI messages a month.Invent Business$29/mesIncluye $29 de uso. Exceso al mismo precio por mensaje, desde $0.001.~3,000 mensajes Auto≈ $32 en total
Marca blanca + dominio personalizadoIncluido
SSO + registros de auditoríaIncluido
Bandeja del equipo, CRM, campañasIncluido
Prueba gratis14 días
Crisp Essentials$95/mes10 agent seats and $25 of AI credits included, roughly 450 AI conversations. More usage bills as you go.A ~3,000-message month~$125/mo
White-labelPlus, $295/mo
SSO and audit logsNot available
Extra seatsPlus only
Free plan2 seats, no AI credits
Live prices, monthly billing, Jul 10, 2026. Mini at $45 includes Hugo but not AI training, the bot builder or WhatsApp.
02Funciones
Comparativa de funciones
Lo más importante. La tabla comparativa completa está en la página de comparar.| Función | Invent | Crisp |
|---|---|---|
| Value | ||
| Billing model | Per message, $29 incl. | Flat + AI credits |
| Quitar "Powered by" | Incluido | A $295/mo |
| SSO y registros de auditoría | Incluido | No disponible |
| Support operation | ||
| Bandeja compartida del equipo | Incluido | Incluido |
| Encuestas CSAT | Incluido | Parcial o extra |
| Resolución automática y seguimientos | Incluido | Parcial o extra |
| Campañas de difusión | Incluido | Incluido |
| Agent capabilities | ||
| Recuerda a clientes recurrentes | Incluido | No disponible |
| Pedir confirmación antes de actuar | Incluido | No disponible |
| Compatibilidad con MCP | Incluido | Parcial o extra |
| Solicitar ubicación del cliente | Incluido | No disponible |
| Llamadas telefónicas con IA | Pronto | Parcial o extra |
Verified against crisp.chat pricing and help center, monthly billing, Jul 10, 2026. See the full matrix on the compare page.
03Letra pequeña
La letra pequeña
Todo sacado de la propia página de precios de Crisp, Jul 10, 2026.White-label costs $295 a monthRemoving Crisp branding requires the Plus plan at $295, roughly ten times our entire plan.
The AI needs the middle planAI knowledge training, the chatbot builder, WhatsApp, Instagram, SMS, routing and CSAT all start on Essentials at $95 a month.
AI credits run outHugo bills usage in credits on top of the plan, roughly $0.05 to $0.10 per AI-handled conversation. When credits are gone, the AI stops and escalates to your team.
Seats are capped below PlusFree stops at 2 seats, Mini at 4 and Essentials at 10. Extra seats can only be bought on Plus.
¿Dejas Crisp? Te migramos gratis
Reserva una llamada gratis de 30 minutos y migramos tu agente por ti: conocimiento, instrucciones, canales, marca. Tú solo apruebas el resultado.
1Reserva una llamada de 30 minutosEnséñanos tu configuración de Crisp. Fuentes, instrucciones, integraciones.
2Lo reconstruimos aquíConocimiento, instrucciones, canales y tu marca blanca. Sin coste.
3Tú haces el cambioPruébalo lado a lado y sal en vivo cuando quieras.
Preguntas frecuentes
Does Crisp have AI?
Yes, the Hugo agent ships from the Mini plan, but AI knowledge training and the bot builder need Essentials at $95, and usage bills in credits on top. When credits run out, Hugo stops and hands conversations to your team.
Does Crisp offer white-label?
Only on the Plus plan at $295 a month. Invent includes full white-label, a custom domain, SSO and audit logs at $29/mo.
How does Crisp pricing compare to Invent?
A realistic AI setup on Crisp is Essentials at $95 plus AI credits, about $125 a month for roughly 3,000 AI messages. Invent covers the same month for about $32, usage included.
Which is better, Invent or Crisp?
Crisp is a mature live-chat suite with a genuinely useful free plan, and Hugo adds AI on top. Invent is AI-first: the agent, inbox, CRM and broadcasts share one $29/mo plan with white-label included. For human-led live chat Crisp is solid; for AI-run support Invent does more for less.
How do I migrate from Crisp to Invent?
Book a short migration call and we move your knowledge, instructions and channels for you. You compare both side by side before switching.