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vs
vsInvent vs Decagon: pricing, setup and who each is for
Decagon builds AI concierges for the largest support orgs, behind a demo and a custom contract. Invent puts the same promise, AI that resolves your support, on a published $29/mo plan you can start today.Published pricing$29/month
Our price sits on the pricing page and includes usage. Decagon negotiates custom contracts, per conversation or per resolution, and publishes no numbers.
Time to launchToday
Decagon's own playbook describes a phased rollout of about six weeks from discovery to go-live. An Invent agent trains on your site and answers customers the day you sign up.
Built forEnterprise
Decagon is a strong choice for enterprises handling millions of conversations with dedicated teams. If that is you, take the demo. If not, you would be paying enterprise overhead you do not need.
01Precios
Precios de Decagon vs Invent
What each platform publishes. Decagon pricing requires a sales conversation; the contract shapes below come from its own blog.Invent Business$29/mesIncluye $29 de uso. Exceso al mismo precio por mensaje, desde $0.001.~3,000 mensajes Auto≈ $32 en total
Marca blanca + dominio personalizadoIncluido
SSO + registros de auditoríaIncluido
Bandeja del equipo, CRM, campañasIncluido
Prueba gratis14 días
Decagon contractCustompreciosPer-conversation or per-resolution rates, negotiated with sales. No self-serve signup.Published pricingNone
Self-serve signupDemo only
Implementation~6 weeks
BillingPer convo or resolution
Enterprise securityIncluded
Decagon publishes no prices. Contract models from its own pricing blog, verified Jul 10, 2026.
02Funciones
Comparativa de funciones
Lo más importante. La tabla comparativa completa está en la página de comparar.| Función | Invent | Decagon |
|---|---|---|
| Getting started | ||
| Signup | Self-serve, free plan | Demo and sales cycle |
| Pricing you can read | Published, $29/mo | Custom contract |
| Time to first answer | Same day | ~6 weeks |
| Support operation | ||
| Bandeja compartida del equipo | Incluido | Parcial o extra |
| SSO y registros de auditoría | Incluido | Incluido |
| Llamadas telefónicas con IA | Pronto | Incluido |
Verified against decagon.ai pages and docs, Jul 10, 2026. See the full matrix on the compare page.
03Letra pequeña
La letra pequeña
From Decagon's own site, docs and blog, Jul 10, 2026.No public pricingBuying Decagon means a demo, a sales cycle and a custom contract. Its own blog concedes that outcome-based pricing brings unpredictable invoices and constant renegotiations.
About six weeks to go liveDecagon's implementation guide describes a phased rollout from discovery to launch over roughly six weeks. Invent trains on your content and answers the same day.
Enterprise-only by designThe product targets the largest support orgs and the docs sit behind access codes. There is no SMB tier and no self-serve path.
Costs scale with volumePer-conversation and per-resolution contracts grow with your traffic. A flat plan with per-message overage stays predictable as you scale.
¿Dejas Decagon? Te migramos gratis
Reserva una llamada gratis de 30 minutos y migramos tu agente por ti: conocimiento, instrucciones, canales, marca. Tú solo apruebas el resultado.
1Reserva una llamada de 30 minutosEnséñanos tu configuración de Decagon. Fuentes, instrucciones, integraciones.
2Lo reconstruimos aquíConocimiento, instrucciones, canales y tu marca blanca. Sin coste.
3Tú haces el cambioPruébalo lado a lado y sal en vivo cuando quieras.
Preguntas frecuentes
How much does Decagon cost?
Decagon publishes no pricing. Contracts are custom, billed per conversation or per resolution, and start with a sales demo. Invent publishes its pricing: $29/mo with usage included.
Is there a self-serve Decagon alternative?
Invent: sign up free, launch the same day, and the $29/mo plan includes white-label, a custom domain, SSO and audit logs. Migration is a free call.
Which is better, Invent or Decagon?
It depends on your size. Decagon is built for enterprises with millions of conversations, voice at scale and dedicated implementation teams. For everyone else, Invent delivers the same core loop, AI that resolves support with humans in the loop, at a price you can read.
Who is Decagon for?
Large consumer brands and enterprises, the Chime and Duolingo scale, running chat, email and voice at very high volume. Smaller teams are outside its target market and are better served self-serve.
How do I migrate to Invent?
Book a short migration call and we rebuild your knowledge, instructions and channels here. You test the result side by side before going live.