Knowledge

Your website, files and FAQs in one library. Your assistants answer from it instead of guessing.

Conocimiento

Rastreando studioflow.com

Indexando Refund-policy.pdf

Aprendiendo de Class FAQ

3 resultados encontrados

01Resumen

Built to keep answers right

You decide what each assistant reads, and you see what every answer used.

Do you refund class packs?

Searching your knowledge

Yes, within 14 days if the pack is unused.

See where answers come from

Your team sees the pages and files behind each answer.

Front desk

northwind.yoga

Price list.xlsx

Staff handbook.pdf

Choose what each assistant reads

Give it everything, or only what it needs.

northwind.yoga42 pages

Updated 2 days ago

Update

Update in one click

Changed your site? Update it and the answers follow.

Seguimientos9:01

Searching Price list.xlsx

Drafting 6 replies

Agents use it too

The same library, for every job they run.

02Cómo funciona

From your content to the right answer

No training and no setup. Add content and it is ready.

Add your content

Upload files, paste text or point it at your website.

It gets indexed

Everything is read and split into short passages your assistants can search.

Assistants answer from it

When a question needs it, the assistant searches your knowledge and answers from what it finds.

03Funciones

Room to grow, priced by use

Plenty of space on every plan, and you pay only for what you add.

Room to grow

100 MB on the free plan, 2 GB on Business and 10 GB on Enterprise.

Fractions of a cent

Adding content costs $0.0005 per passage, charged when you add or change it.

Pair it with Assistants

Put your knowledge to work on every channel.

04Preguntas frecuentes

Frequently Asked Questions

What is the knowledge base?

One library of your website, files and notes. Your assistants search it to answer customers with your real prices, hours and policies.

What can I add?

Files such as PDF, Word and Excel (up to 50 MB each), videos and audio, pasted text, and websites: one page, or up to 512 pages per site.

Does it update when my website changes?

Not by itself. Re-crawl the site in one click: new and changed pages are read again, and pages that no longer exist are removed.

Can each assistant use different content?

Yes. Each assistant reads everything by default, or only the content you select.

How much does it cost?

Adding content costs $0.0005 per passage, a short block of text. Each new search costs $0.0005, and the same search again within 2 hours is free.

How much can I store?

100 MB on the free plan, 2 GB on Business and 10 GB on Enterprise, with up to 2,048 items per organization.

Who can search my content?

Only the assistants and agents in your organization. It is stored on the same SOC 2 Type II certified infrastructure as the rest of Invent.

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