Telegram Bot for Customer Service
Create a bot in minutes and let your assistant answer, book and sell with buttons. There is no 24-hour window, so you can follow up anytime.Start Building
No credit card required
01Resumen
Everything you can automate on Telegram
Your bot answers everyone who finds it in search, opens your t.me link or taps Start.Buttons for quick answers
Your assistant replies with tap-to-answer buttons, so customers never have to type.Casa Verde
/start
Hi! Welcome to Casa Verde. What can I do for you?Book a tableSee the menuOpening hours
Book a table
Sure! For how many people, and when?
Follow up anytime
There is no messaging window, so your assistant can check back hours or days later.Casa Verde
Hi Ana! Your table for 4 is tonight at 8 PM. Still on?Yes, see youChange time
Yes, see you
Perfect, it will be ready for you.
Book and get paid
Your bot books the slot in your calendar and sends a secure link for the deposit.Aura Salon
Can I book a facial on Friday?
Yes! I have 11 AM or 4 PM.
4 PM
Booking Friday at 4 PM
Done! Here is the link for your deposit.Facial depositcheckout.stripe.com
Your team in the same inbox
Telegram chats land in the shared inbox, so your team can step in at any time.Casa Verde
Can I speak to the manager?
Of course. I'm passing you to Marta, our manager.
Hi, Marta here. How can I help?
Seguro y conforme por defecto
Tus datos y los de tus clientes se ejecutan en una infraestructura certificada SOC 2 Tipo II, auditada de forma independiente en seguridad, disponibilidad y confidencialidad. Tranquilidad incluida.02Preguntas frecuentes
Frequently Asked Questions
How do I create the bot?
Open @BotFather in Telegram, create a bot and paste its token into Invent. It takes about five minutes.
Is there a messaging window?
No. Once someone taps Start, your assistant can message them at any time.
Can the bot send buttons?
Yes. Your assistant can reply with tap-to-answer buttons, so customers rarely need to type.
Can my team reply too?
Yes. Every chat lands in the shared inbox, and your assistant pauses when a team member replies.
How much does it cost?
You can start free: Pay As You Go includes 100 free messages every month, then you pay per message. Business is $29 a month with $29 of usage included.
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