AI Agents

An AI agent is an AI teammate that works for your team instead of your customers. You give it a job, the tools it can use and when to run, and it does the work on its own. It asks you when a decision is yours.

Assistants talk to your customers on WhatsApp, Instagram, your website and other channels. Agents work for your team behind the scenes, on jobs like follow-ups, briefings, triage and research. Both use the same integrations.

Heute. Öffne Agents in deiner Organisation, erstelle einen Agent und gib ihm eine Aufgabe.

Runs started by a routine work on their own, so give each agent only the tools it should use. When a decision is yours to make, it asks one yes or no question and picks up again after your answer. When you chat with an agent, you can also have it ask before every change.

The same integrations and actions as your assistants, like CRMs, calendars, spreadsheets, payments and messaging apps. It can also work with any other app that has an API.

On Autopilot it decides when its next run is worth it. You can also give it a schedule, call it from a webhook, or let an event in one of your apps start it.

Yes. Connect Slack or Microsoft Teams and message your agent like a teammate. It replies in the same thread, and anything that needs your yes or no waits for you in Invent.

Agents run on the same SOC 2 Type II certified infrastructure as the rest of Invent. They use only the connections you give them, and every run is recorded so you can see what they did.