AI Assistant for Logistics and Delivery

Answer tracking questions, change delivery dates and take claims on every channel, so your team handles only the exceptions.
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No credit card required

01Überblick

Fewer where-is-my-order calls

Customers get their status in seconds, and your team handles only the exceptions.

Tracking in seconds

Customers ask about a package, and your assistant looks up its status.
Swift Couriers
Where is my package SW-4521?
AttentionRows light top to bottom in a steady sweep.
Looking up SW-4521
It is out for delivery and should arrive by 6 PM today.

Delivery changes in the chat

Customers pick a new date, and your records update.
Swift Couriers
I won't be home Thursday. Can you deliver Friday?
Sure! Friday morning or afternoon?
Afternoon
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Updating the delivery

Claims with every detail

Damaged or missing items go to your team with the order and the story.
Swift Couriers
My box arrived crushed
I'm sorry! What is your order number, and is anything broken inside?
SW-4498, the lamp is broken
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Opening a claim

Your team for the exceptions

Anything unusual goes to a person with the full conversation.
Swift Couriers
Can you pick up 20 pallets from our warehouse next week?
Yes, we can! I'm passing you to Leo, our freight lead.
Hi, Leo here. Which day works for the pickup?
SOC 2 Type II

Standardmäßig sicher und konform

Deine Daten und die Daten deiner Kund:innen laufen auf einer nach SOC 2 Typ II zertifizierten Infrastruktur, die unabhängig auf Sicherheit, Verfügbarkeit und Vertraulichkeit geprüft wurde. Beruhigend sicher – von Anfang an.

02FAQ

Frequently Asked Questions

Does it connect to my tracking system?

Yes. It can read your order sheet or your store, and other systems through their API.

Can it reply in other languages?

Yes. Your assistant replies in the language each customer writes in.

Which channels can customers use?

WhatsApp, Instagram, Messenger, TikTok, Telegram, email, SMS and your website. Every chat lands in one shared inbox.

Can my team reply too?

Yes. Every chat lands in the shared inbox, and your assistant pauses when a team member replies.

How much does it cost?

You can start free: Pay As You Go includes 100 free messages every month, then you pay per message. Business is $29 a month with $29 of usage included.

Starte kostenlos mit dem Bau deines Assistenten

Keine Kreditkarte erforderlich.